Data Privacy Policy
The company BENJAMIN JEZEQUEL SAS, operating under the brand name Benjamin Jezequel Paris, offers for sale a high-end men's wardrobe on its website www.benjaminjezequel.com
In order to offer, sell and deliver its products, Benjamin Jezequel SAS collects personal data from users of its website and from its customers when they make purchases in the physical store.
The purpose of this privacy policy is to inform users of the means implemented to collect, consult, process and store users' personal data.
Benjamin Jezequel, as data controller, undertakes to comply with the provisions of Regulation (EU) No. 2016/679 of April 27, 2016 relating to the protection of personal data.
The client is informed that certain data must be collected by Benjamin Jezequel SAS in order to provide its services. If the client does not wish to provide this data, Benjamin Jezequel SAS will not be able to provide its services, particularly sales and delivery.
This privacy policy ("Policy") may be modified at any time by Benjamin Jezequel sarl, in particular to comply with any regulatory, jurisprudential, editorial, or technical developments. The user must refer to the latest version of the Policy before browsing.
1. The Data Controller
The data controller, who collects personal data and implements data processing, is:
Benjamin Jezequel SAS, with capital of €29,000, registered in the Pontoise Trade and Companies Register under number B 514 628 114, whose registered office is located at 3 cité des fleurs in Cormeilles en Parisis (95240), France.
2. Collection of personal data
Benjamin Jezequel SAS is required to collect users' personal data on the website www.benjaminjezequel.com .
The personal data that may be collected are as follows:
- user account data : namely the data that the User provides when creating an account by completing the registration form (first name, last name, billing and delivery postal addresses, email address, mobile phone number, password for logging into the customer account);
- user's personal data when the latter enters them in his customer account: date of birth, clothing and shoe size;
- transaction data : means the data that the user provides when making purchases, information relating to orders placed and returns such as their telephone number, address, email address and information relating to their means of payment;
- exchanges carried out with customer service;
- browsing data : refers to the data that the Publisher collects when the User browses the Site and Applications, such as the date and time of connection and/or browsing, browser type, browser language, IP address, location data and geolocation.
Payment method data (credit card number, expiration date, authorization number, security code) are collected directly by our service providers Shopify and Paypal.
The networks on which we publish editorial and promotional content (such as Facebook and Instagram) may also use automated means, linked to interests and context, to collect user data. This data is collected directly by these providers and/or third parties and is subject to their policies. To the extent permitted by applicable law, Benjamin Jezequel SAS is not responsible for the practices of these providers and third parties.
Some services may be impaired or inaccessible without consent to the collection of data mentioned in this Privacy Policy.
3. Purposes of collecting personal data
The Data collected as part of the use of the application site or in the physical store are processed in order to meet the purposes described in the table below.
Current regulations protect users' privacy and require any data controller to be able to demonstrate a legitimate basis for said processing. The regulations thus provide among the legal bases for processing:
- the performance of a contract to which the data subject is a party, such as a sales contract. Thus, certain personal data of the customer are necessary to deliver the goods, manage the customer account and make returns;
- compliance with a legal obligation, particularly accounting, through the retention of invoices;
- the prior consent of the person concerned;
- the legitimate interest of the data controller, while respecting the rights and freedoms of users. Thus, improving the customer experience or preventing fraud may justify data collection.
| Purposes of processing | Use of data | Legal bases for processing |
| Management of product orders and sales and provision of services; management of complaints, withdrawals and product returns | Use of data to provide products and services (shopping cart and orders; sale, return and refund of purchased products) | The execution of a contract concluded between the client and the professional |
| Carrying out transactions, particularly payments | Our payment service providers (Shopify and Paypal) use payment method information when processing each order. This data may also be used to prevent fraud when paying for the order and/or manage unpaid amounts after the order is placed. | The execution of a contract concluded between the client and the professional |
| Creation and management of customer account | The personal data of a customer registered on the website are used (email address, password) | - The execution of a contract concluded between the client and the professional - Compliance with a legal obligation |
| Deliveries of ordered products | Personal data (contact details, email address) are used to ensure deliveries | The execution of a contract concluded between the client and the professional |
| Administer the website and combat fraud | Personal data (cookies) to update and enhance our website and to combat internet fraud. | |
| After-sales service: exchanges with customer service | Personal data is used to interact with customers. As such, communications between customer service and the customer via phone or chat may be recorded to improve service quality. The customer may object to this at any time. | The execution of a contract concluded between the client and the professional |
| Participation in special events (such as contests, games, prize draws, offers) and participation in the loyalty program excluding online gambling and games of chance subject to approval by the Online Gaming Regulatory Authority | Personal data is used, including purchase information, to administer participation in various special events, as well as the loyalty program. | - The execution of a contract concluded between the client and the professional (game rules) - The legitimate interest of the data controller in order to offer preferential offers. |
| Operate, evaluate and improve products and services and user experience (in particular to develop new products and services, analyze the customer base; perform data analysis, accounting and auditing), profiling. | Personal data is used to evaluate and improve products and services, and to improve the customer experience, products and services offered by Benjamin Jezequel sarl, through statistical operations and analyses of anonymized customer behavior, and measurement of website traffic. | The legitimate interest of the data controller in order to offer products and services adapted to the needs of customers |
| Send newsletters and special offers on condition that the user checks the box expressing their acceptance, provided for this purpose, when registering for the Services | Personal data is used to inform customers about our products and services and to personalize the products offered on social networks. | The legitimate interest of the data controller in order to offer products and services adapted to the needs of customers |
| Fulfill the obligations arising from all contracts or agreements binding Benjamin Jezequel sarl to its clients | Personal data is used to inform customers about our products and services and to personalize the products offered on social networks. | The legitimate interest of the data controller in order to offer products and services adapted to the needs of customers and consent (check box) |
| Analyze website visits and their frequencies, audience measurements, studies, statistics, surveys (cookies) and improve the user experience on the website and mobile application | Personal data, including cookies, are collected to understand the use of the Website and the mobile application | The legitimate interest of the data controller in order to offer products and services adapted to the needs of customers |
Benjamin Jezequel sarl does not share any personal data for commercial purposes with third parties.
The user has the option to modify their personal data and withdraw their consent at any time by logging into their customer account.
4. Providers with access to users’ personal data
The personal data collected is transmitted to Benjamin Jezequel sarl's service providers, who may carry out processing on behalf of Benjamin Jezequel sarl (subcontractors) and/or on their own behalf (data recipients).
The recipients of the data are:
- Shopify and Paypal, payment providers
- any police or administrative authority in the context of legal requisitions concerning the fight against fraud
- transport services and providers, including La Poste. And customs in the event of delivery abroad.
Benjamin Jezequel SAS subcontractors may have access to the collected data for:
- preparation, shipping of orders and return of products
- improving the content of websites and mobile applications
- technical maintenance and development operations of the website, mobile application and internal applications of Benjamin Jezequel SAS, including entities that execute orders and provide web hosting, information storage, email service providers, as well as analysis and tag management services, such as Google Analytics.
For more details on these analysis services and how to opt out, we invite you to consult the following sites: - https://support.google.com/analytics/answer/6004245
- Google Analytics: https://support.google.com/analytics/answer/6004245?hl=fr
5. Users’ rights over their personal data
In accordance with Articles 14 to 22 of Regulation 2016/679 of 27 April 2016, any natural person using the Benjamin Jezequel SAS website has the right to exercise the following rights:
- A right of access, rectification and deletion of the data collected,
- A right to object to the processing of your data
- A right to restriction of processing,
- A right to the portability of the data collected
- May formulate directives relating to the conservation, deletion and communication of his personal data after his death in accordance with article 40-1 of law 78-17 of January 6, 1978
Finally, if Benjamin Jezequel SAS detects a personal data breach likely to pose a high risk to the rights and freedoms of its users, it undertakes to inform the affected users as soon as possible.
The user can exercise all of these rights by logging into their customer area, by contacting customer service at hello@benjaminjezequel.com or by regular mail to Benjamin Jezequel SAS – Customer Service, 3 cité des fleurs – 95240 Cormeilles en parisis, France.
The user must attach proof of identity to their request.
In the event of no response or an unsatisfactory response, the user may contact the supervisory authority of their country of residence, for France, the CNIL: https://www.cnil.fr/
6. Data retention period
User data will not be retained beyond the period strictly necessary for the purposes pursued as stated herein and in accordance with applicable regulations and laws. In this regard, data used for prospecting purposes may be retained for a maximum period of 3 years from the closure of the user's account or the last contact with the prospect concerned. User data is deleted when the retention periods expire. However, data may be archived beyond the periods provided for the purposes of research, observation, and prosecution of criminal offenses for the sole purpose of allowing, as needed, the provision of this data to the judicial authority.
Archiving means that this data will be anonymized and will no longer be available online but will be extracted and stored on a separate, secure medium.
7. Security measures for personal data collected
As data controller, Benjamin Jezequel undertakes to take all necessary precautions to preserve the security and confidentiality of the data and, in particular, to prevent it from being altered, distorted or accessed by unauthorized third parties.
All data is hosted in France or in the European Union.
Payment providers
Payment for purchases on the website is made either via PayPal or via the secure platform of our payment service provider Shopify.
Paypal (Europe) Sarl et Cie, is a Luxembourg limited partnership with shares, registered with the Luxembourg Trade and Companies Register under number B118349, whose registered office is located at 22-24, Boulevard Royal – L-2449 Luxembourg. For any information, the Customer can consult the following website: https://www.paypal.com .
Shopify
151 O'Connor Street
Ground floor
Ottawa, Ontario K2P 2L8
Canada
For any information, the Customer can consult the following website: https://www.shopify.com.com
Benjamin Jezequel SAS does not have access to customer payment data.
However, the user can choose to save their payment card details in their customer account. This data is not stored with Benjamin Jezequel SAS, but with Shopify and/or PayPal. The user can modify or delete this banking data at any time by logging into their customer account.
8. Cookies, TAGS and trackers
When browsing our website and mobile application, information relating to the browsing of the user's terminal (computer, tablet, smartphone, etc.) may be recorded through files called "Cookies".
The cookie allows for tracking of navigation or analysis of user behavior, and in particular:
- to measure the traffic to our website and our application, as well as their content;
- to save information relating to the customer account when the user is logged in;
- save the shopping cart for 30 minutes;
- to personalize the display of content accessible to the user.
The user can modify his preferences regarding cookies, through the navigation software used:
The user can modify his preferences regarding cookies, through the navigation software used:
- Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html ,
- Chrome: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ,
- Firefox: http://support.mozilla.org/kb/Enabling and disabling cookies ,
- Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies ,
- iOS: https://support.apple.com/en-us/HT201265
The user can also oppose the deposit of cookies by the website http://www.youronlinechoices.com/fr/controler-ses-cookies/ .
9. Social networks
Benjamin Jezequel SAS's official Facebook and Instagram accounts may allow users to post their content. Users are informed that content published on these social networks may be viewed by any third party, and that increased vigilance is required from users when providing certain personal data on these sites or applications, such as financial data, an address, or any sensitive data. Benjamin Jezequel SAS is in no way responsible for any possible damages caused by third parties due to or resulting from the publication of their personal data by users.
10. Links to Third Party Sites
The Website and Application may provide links to websites, applications and services other than those of Benjamin Jezequel SAS which may be operated by third-party companies.
Benjamin Jezequel SAS is not responsible for the processing of personal data by these third-party sites. Users should consult their personal data protection policies.
11. The Data Protection Officer
The data protection officer or personal data manager of Benjamin Jezequel SAS ensures compliance with the regulations and rules in force, and must in particular establish a register of personal data processing activities.
The user can contact the data protection officer or personal data manager of Benjamin Jezequel SAS at the following address: hello@benjaminjezequel.com .
